We want you to be fully satisfied with your purchase. Due to the nature of our products, we offer refunds under the following conditions:

1. Defective or Damaged Items: If your product arrives damaged or defective, please contact us within 7 days of delivery for a full refund or replacement.

2. Wrong Items Sent: If you receive the wrong item, please notify us within 7 days for a resolution.

3. Exchanges: We currently do not accept exchanges.

Please note that personalized or custom items are non-refundable unless defective or incorrect.

For any refund requests, contact us at contact@tilesinspiredcreations.com.